Frequently asked questions
FAQ
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What is your cancellation policy?
If canceled 14 days before the event, you can change the date and amount of participants. If canceled within 7 days before the event, 100% must be paid.
Bad weather? The bike chef's rides are run in snow, rain and sunshine and will not be canceled unless extreme or dangerous conditions are announced. The route is always organised to take into account the weather conditions.
If you do not want to cancel, but to change the date of the event, it can be done 14 days before the event. Information about allergens etc. is received, no later than 7 days before the trip.
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Can you do the tour in English?
Yes, no worries!
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How do you handle allergies and diets?
Please mail us at info@cykelkokken.dk latest one week in advance if you have any food allergies we need to know of.
Since we pack the food in the bike, we cannot change the servings during the tour. The same applies to special requests regarding beverages.
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How should we dress?
Put on clothes according to the weather forecast. It is nice to be able to stay warm and dry with the right attire. It is always a good idea to bring wind or waterproof outerwear.
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Should we bring our own bikes?
Either way. You are welcome to bring your own bikes. But we can also help you with both bikes and helmets. We work closely with a well-stocked bicycle rental company that rents high quality bicycles and accessories. Rent bikes price: 100,- DKK / bike.
REMEMBER BICYCLE LAMPS in the autumn and winter if you ride private bikes. It is also your responsibility and decision whether you wear bicycle helmets and whether your private bicycles are legal.
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What food do you serve?
Our five-course menu is local, seasonal and all organic. We love to stay creative and adapt the menu to the most fresh produce of the season. We plan the menu around the greens, then add fish and seafood, occasionally meat.
Please mail us at info@cykelkokken.dk latest one week in advance if you have any food allergies we need to know of.
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What if it rains?
After 20+ years of Cykelkokken, we have become experts at this. You should prepare for an outdoor experience - but also know that a gastronomic bike ride will never be a survival ride. We follow the weather forecast and lay out the route the day before.
- Might rain: the trip is planned near bridges or at places in the city where we can seek shelter while we eat. Copenhagen offers many nooks and crannies to explore! We always provide you with rain ponchos.
- Extreme rain and wind: we go directly to Svajerbar, our cosy hut down in the Port of Copenhagen. We stay out cooking and those who want can stay inside in warmth and shelter.
“This is the most common question. First of all, it actually rarely rains. But to be honest, the most thrilling trips I have enjoyed have been when it starts to rain. When we all have to fit under a tree or a bridge. It always makes a group closer." - Morten Wulff, Cykelkokken
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What if someone has difficulties biking?
Gastronomic bike rides take place cycling and everyone who can should bike.
We can for an additional fee help provide electric bicycles or rent a rickshaw that can be cycled and controlled by a participant.
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What is the route? How far do we cycle?
We start the tour at SVAJERBAR - on Kalvebod Bølge.
There is no standard route. Each tour becomes its own narrative.
It is no coincidence that we often talk about our gastronomic bike ride as a `performance`. We are free to explore Copenhagen's small hiding places and oases. Chef and guest are at eye level all the way. Scents, tastes and stories are created together and become a shared experience - or performance.
You can expect 4-5 km. Copenhagen is very flat, so we won't go up any big hills.
If you have special wishes beforehand, we will be happy to hear them and try to include them in our planning.
Disclaimer
By participating in a Cykelkokken tour, you confirm that you are doing so at your own risk. The bike tour involves physical activity, and it is your responsibility to assess whether you are in good enough physical condition to participate. You agree to follow all traffic rules and understand that cycling in city traffic can involve certain risks. It is also your responsibility to ensure that you have appropriate clothing and equipment. Weather conditions can be unpredictable, and we will proceed with the tour unless it is deemed unsafe.
You are responsible for managing any health challenges during the tour and for any costs if you are unable to complete the tour. Alcohol will be served during the tour, and you are responsible for assessing whether you can cycle safely after consuming alcohol. Alcohol-free alternatives will be available. Cykelkokken cannot be held responsible for any injuries, losses, illness, or other unforeseen events that may occur during the tour.
The person booking the tour confirms they have read and accepted these terms on behalf of the group.